Category Archives: Employment

Failing at your own business–Web Design

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As you are probably aware, I have a blog. As such, I have become an expert at web design. Well, maybe not an expert, but I have learned quite a bit over the course of my blogging experience about web design, mostly the hard way with many hours of hair pulling. So when my friend from Tennessee was in a quandary over her blog, she asked me to help out.

What she wanted to happen is combine the two blogs she had and eliminate the store aspect of one completely. She and her husband had a successful organic children’s product retail site for several years. Unfortunately, her husband died and she felt overwhelmed with the technical aspects of the online business and wanted to phase it out but not lose her years of blog posts.

She had contracted someone last year to redo her site but wasn’t happy with the results. Since he had already transferred everything to WordPress and she knew that I hosted with WordPress, she asked if I could fix it up for her. Ok, so I’d never done anything like this before, but how hard could it be?

The first order of business was to organize her 340+ posts into categories. This meant I had to read each post and see what category it might fall under. While I was reading posts, I also checked grammar, punctuation, and spelling. I found a number of posts had broken links and missing photos and fixed those, too. Some posts were completely irrelevant without the retail store aspect and I deleted them. I also added tags to the posts so that it would be easier for people to find information on the topics she was writing about. Some of those tags became sub-categories later on. There is a nifty tag to category converter on WordPress that meant I didn’t have to recategorize those individually.

Then there was the layout and design. I went through a few before I found one that we both liked and spent quite a bit a time working on organizing it into something presentable. I’d add things in the sidebars and headers, check with her, and then took them off again because she didn’t like them. I repeated that process until she was nearly happy with the results. There were some limitations with the theme we had chosen, so I had to work in the perimeters of that, but finally that part was done.

WordPress is a free hosting site as long as you have wordpress.com in your domain name. My friend had purchased her domain name (.com) several months ago to make sure nobody else could use it while she got her blog up and running again. Now that everything was all set, she wanted to change the domain name to eliminate the wordpress.com. WordPress offers this service in the form of mapping.  This became quite a circus.

Although she had purchased the name, she had not purchased hosting. Once upon a time, the two came together and, in fact, were the same company. The company had split and thus the name registry did not come with a place to put the posts (the hosting) which is why everything had to be transferred to WordPress in the first place. WordPress offers a neat little thing called domain mapping where she would be able to use her purchased domain name but still host through WordPress. So we started that process. (See What is the difference between domains vs. hosting vs. website)

However, we needed to redirect her .com site to WordPress for it to work. Her former hosting site said she no longer had an account with them because name registry and hosting were now separate companies. The name registration site had her information on file, but the hosting site said they would need to verify her identity and sent an email to the .com that she had registered with them ages and ages ago. She no longer had that email, so she had to reactive it for a month just for that. Big pain in the tuckus. It took nearly a week and several hysterical phone calls to the company with references to dead husbands and stupid people to get that done. Whew!

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Then I changed the primary domain on WordPress to the .com and everything was hunky dory! So now I can add Web Design to my resume. You can check out the refurbished blog at ChildOrganics. Need anything done? I’d be happy to help!

I have to say this was one of my better business ventures in Mexico.

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Failing at your own business–Transcriptionist

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Searching the online want ads I came across a transcriptionist job. I was looking for something to do when classes canceled now that my Business English course was finished. So I clicked on the link and completed the test. The idea of getting paid in US dollars really appealed to me, especially with the dollar at over 16 pesos.

The next day I received an email that said I qualified to become one of the transcriptionists for the company. They also had a need of translators Spanish to English, but I wasn’t sure my Spanish was up to the task. I knew my English was quite good, so I opted to stay with that.

There were a number of training videos to watch. And watch them I did. The whole process seemed a bit complicated, but I signed up for my first assignment anyway. The video reassured me that someone would always be available on Skype if I had any questions.

The email with the assignments was sent out at 6 pm eastern time with the assignments due by 4 pm the next day. Well, this presented somewhat of a problem. While I have computer and internet access, it typically is during the day since we have no electricity at our home in La Yacata. Then there was the one hour time difference to contend with. I checked in for my assignment at 8:15 am my time, only to find that my assignment had been classified as “abandoned.” I contacted the Skype person and she explained that it was because I needed to have verified my acceptance of the assignment by 9 am EST. She changed the classification and I downloaded the audio.

I moved the file into the Express Scribe Transcription program and began my work. The audio segment was a recorded focus group for Linkedin. For the most part, the recording was easily understandable. However, getting used to the Express Scribe program took some time. Before I knew it, it was time for my classes (See Saturday Classes) and I hadn’t really advanced much. After my classes, I set to work on it again, taking the time to transfer what I had finished to the Google document file. Again, my unfamiliarity of the procedure slowed me up. By the time I had the information transferred, it was nearly 3 pm my time, which meant I wouldn’t meet the 4 pm deadline.

I contacted the Skype on-call person again to tell her of my dilemma. I had only managed to get 12 minutes of a 30-minute audio clip finished. Boy, that was discouraging. I had spent more than 4 hours on it. She told me to mark the file with the “I need help” button and to stop working on it. I would get paid for my 12 minutes but the person who finished my assignment would get the remaining pay.

I thought maybe with practice I could get faster, so I was determined to try another assignment. Then I got sick and the days passed and I guess maybe I didn’t have the time after all. The problem was my schedule. I need to have a day or two to work on assignments since I can not devote my whole day to it. With the 4 pm deadline, there was just no way I was going to be able to finish. I was a bit disappointed that it wasn’t going to work out. So much for mucha moolah.

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Failing at your own business–University courses

A University education is not all it's cracked up to be.

A University education is not all it’s cracked up to be.

I’m pretty famous around here. People recognize me all the time. Some people know me because my involvement with my making La Yacata a better place campaigns. (See The Beginning of the Revolution) But most people remember me from one of the 4 schools I’ve worked in over the years. (See Learning and Teaching) Those people that remember me often recommend me to other people, who then remember me on down the line when someone else they know would benefit from my skills.

That’s how I came to be involved in University courses. The parent of one of the students I taught, recommended me to his sister who was studying for her master’s degree in Queretaro. Now, I’m the go-to girl when it comes to English dilemmas.

Here’s what I offer for those higher learners in need of English assistance.

I offer a TOEFL preparation course. I charge 50 pesos per hour and another 50 pesos for a copy of the TOEFL book exercises. Students do better if they answer the questions on their own time and then we go over the correct answers together. I explain grammar points that they are having problems with and offer suggestions on how to best eliminate incorrect answers. I also offer a separate listening course for motivated students. Unfortunately, it seems quite a number of students are looking for TOEFL miracles three days before the exam. I do what I can, but stress that three weeks before the exam would make for a better preparation.

Other students need some help with their actual courses. A good number of the University level business courses have a textbook entirely in English. Most of the students are not up to that level of English reading, so they come to me to see what I can do to get them through the course.

I offer a summary service. I will read the chapter, unit, essay, study, or textbook and write a summary of the material, highlighting important facts. I charge 50 pesos per hour, not per page. My summary is in English. I have had students that want me to write it in Spanish, but I really don’t think my Spanish is up to scratch. I tell them to plug my summary into an on-line translator if they can’t manage it. I expect there are people out there who are busy translating these textbooks, etc, and making bootlegged copies to sell. I’ve lost a client or two after they found a Spanish version someplace. I’m ok with that. It’s a huge time commitment. I’d rather do about anything else than spend hours hunched over the computer. But the money is good.

Most recently, I’ve broadened my offerings to include on-line courses. A former student of mine recommended me to a co-worker. The co-worker called me in mid-March and asked if I could help prepare her for the TOEIC exam that she was going to take on Saturday. It was Thursday night. I told her that I did not have any time slots available for her. I don’t do emergency English classes. She went ahead and took the test, failing miserably. After Spring break, she called me again and wanted to meet. I told her that I was not familiar with the TOEIC test, but that I did have an available time on Saturday afternoon.

After blah-blahing for about 20 minutes about the aggravation of having to take the exam to qualify for her diploma, asked me if I would do the on-line English course for her. Here’s the low-down. She would get 700 points towards her TOEIC exam for completing the on-line course that cost 1,500 pesos per month. She had 3 months to complete the course before retaking the TOEIC exam. She would only need to score 200 points on the actual exam to pass and receive her Licenciatura in Business. The exam was the final requirement, otherwise, she would lose out the thousands of pesos she had already shelled out for the application and thesis requirements.

I said I would, with the understanding that I would charge 50 pesos per hour. She asked me to make a few errors so that it looked as if she were taking the course. She gave me the password and the go-ahead and I went ahead.

This was no measly ESL course. It was a bona fide Business English advanced level course with a few grammar activities thrown in for good measure. The course had 10 parts. Each part had 4 Units. Each Unit had 5 activities. Some of the activities were two-parters, essays or on-line research activities.

How many were going to St. Ives?

In addition, she wanted me to create a study guide so that she could be better prepared to earn those 200 points when the time came. When I sent the first week’s study guide, she was put-out that it wasn’t in Spanish. Nothing doing. I wouldn’t have time for that and told her so.

It took 10 weeks for me to complete the course. I worked every spare minute of internet access on it. I averaged 10-12 hours per week. Some weeks she would come and tell me to “echale ganas” and get it done as quickly as possible. Other weeks she would caress the money in her hand at pay up time and tell me it was “bien ganado” a little resentfully. One week I had class cancellations and logged 20 hours of course time, which amounted be 1000 pesos of hard-earned cash. I think she died a little death when I sent her that bill. She certainly delayed long enough, not stopping by with the cash until Thursday of the following week.

Saturday of week 9, she sent a frantic text message asking when I would have the course finished because she needed money to buy some textbook or other and it would cost $1300. I told her it would be done when it was done, by Wednesday at the latest. She wanted to know how many hours I would be working on the course. She also wanted a perfect score on the course now–no more intentional errors. She would get the full 700 points with a 100%, otherwise, she would get fewer points for the course and have to earn more with the actual exam.

I was feeling not only a little pressured but also a bit annoyed and suspicious. I redid the less than perfect activities and sent my hours when I finished the course, but not the final 3 essays. If she decided not to pay me for the work I’d done, I’d, at least, have the last laugh.

She didn’t appear until the following Thursday. She thanked me for my work, complained again about having to do the course in the first place, and told me if she ever needed another course done, she’d come to me. She also paid me! WHOOPEE! I sent the missing essays the next morning, officially ending our business relationship.

I was so relieved to be done with this project. I earned over 5000 pesos during this 10-week period, all of which I spent gleefully on various and sundry goods. Now, I have a baseline price to give prospective clients that want me to complete this course for them. I also cut and paste the exercises from the course and offer Business English and TOEIC preparation courses on Saturday afternoons. (See Failing at your own business–Saturday classes). I can’t wait to see what other opportunity presents itself!

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