First Disasterous Billing Cycle from CFE

Now that we had electricity, we went shopping! We bought a fridge, having not had one for the 19 years we’ve lived in La Yacata. We also bought a TV, but since I didn’t want anyone using my internet when I was teaching, we had to get a DVD player, which was fine since we’ve accumulated an expansive movie library over the years. All of which meant we used electricity. 

Anyway, the day came to pay the piper. In this case, the flutist tooting their merry little tune was CFE, and they wouldn’t make it easy for us. To be fair, we didn’t have street signs up yet. The signs had been ordered but had not yet arrived. And then, to complicate matters, the numbers used to input the connections into the CFE system were lot numbers, not house numbers (because, again, we had applied for the official numbers, but they had not yet been granted). However, how hard would it have been to ASK someone when the CFE bill delivery crew came to deliver the bills? ANYONE would have sent them along to me, and I could have helped them organize the pile of 43 recibos. 

But wait, there weren’t 43 recibos. At best, eight bills were delivered, haphazardly, I might add. They were stuck on the muretes (metered posts) rather than slid under the doors. I went around and collected them so they wouldn’t blow away in the wind, then sent messages to the owners that they could pick up their recibos from me. 

So what happened to the rest? I didn’t get a bill. My son didn’t get a bill. My sister-in-law didn’t get a bill. My father-in-law didn’t get a bill. Well, I was going to have to go and find out. So I took pictures of all the meters and the list of names of those included in the program and marched my fanny down to the local CFE office. 

The lovely lady at the desk couldn’t tell me what happened to the rest of the recibos. Apparently, this sort of shenanigans wasn’t unheard from the local office (See ¡Les cortan la luz! Denuncian que CFE dejó de entregar recibos sin avisarles). She could provide me with duplicate bills from the names on the list I gave her. Well, that was something. She went through the list, one by one, printing out these duplicados. There were eight that weren’t in the system. I showed her the pictures of the meters. She took pictures of my pictures from my phone and sent them on to the Salvatierra office. One had the wrong name attached to the meter entered into the system, and the name owner had paid the bill for the meter owner, which also needed to be addressed.

She implied the eight missing meters were serious issues, giving me the impression that she believed they were stolen and installed illegally. Well, CFE installed them, so if they were stolen, that would be CFE’s bad, not the colonos of La Yacata, but whatever. 

I took the duplicados and filed them away (which turned out to be a blessing later). Instead of having them pick up these duplicates, I sent messages to the 43 colonos explaining that if they had not received a recibo they would need to take a photo of their meter and go to the CFE office to get a copy of their account information AND PAY IT.

The amount on all the recibios was 235 pesos to cover the deposit for the connection. Some people squawked about the price, but for the colossal investment CFE made, stringing the wires from the intersection, five transformers, 20+ new posts, connecting the individual houses, and providing the meters, 235 pesos was NOTHING.

I went to pay ours, my son’s, my sister-in-law’s, and my father-in-law’s. While I was in line at the machines to pay, another colono who was at the CFE office asked me to pay theirs and gave me the cash so he could get back to work. I guess I don’t have any work or anything, but whatever. I paid them all. 

But, wouldn’t you know it, four individuals forgot to pay their bill. Not surprisingly, CFE had NO trouble finding La Yacata to cut off their service. Those individuals would have to make arrangements with CFE to reestablish service. There wasn’t anything more I could do for them. 

The second billing cycle bills should be arriving this week in La Yacata. We shall see how it goes.

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Start from the beginning with La Yacata Revolution: How NOT to Buy a Piece of Heaven in Mexico, available on Amazon.